Celebrating the work of the Citizens Advice Bureau in Ashton, Droylsden and Failsworth

cab.jpgAngela Rayner MP has thanked staff and volunteers at Tameside and Oldham CAB for providing her constituents with the advice and support they need to solve their problems.

At an event in parliament on Tuesday, Angela met people from across the Citizens Advice service (pictured).  She also learnt about the invaluable insight local Citizens Advice staff have about problems experienced by her constituents.

Tameside and Oldham CAB provide free, confidential and impartial advice to people in Angela’s constituency face to face and over the telephone.  There is also a national website providing advice online, over email and via a web chat fromwww.citizensadvice.org.uk

Common issues reported to the local Citizens Advice include queries about benefits, debt problems, employment and housing.

Nationally the Citizens Advice service helps 2.5 million people a year with 6.2 million issues.  

Evidence from the charity shows Citizens Advice helps to solve two out of three people’s problems.  Where problems can’t be fully resolved Citizens Advice will work with relevant local and national organisations to help sort out systemic issues.

Angela Rayner said: “My local CAB’s do a great job in helping people solve their problems and developing the skills and confidence people need to help themselves.  I’m already working closely with Citizens Advice to make sure local people get the help they need.  

“As austerity bites and with £12 billion Tory cuts to our welfare state on the way, more and more local people will face problems with benefits, housing and health. We are going to need the CAB more than ever.

“Volunteers are the bedrock of the Citizens Advice service. I’d like to thank the people in my constituencywho give up their own time to help others and recognise their contribution to our local community.”

Citizens Advice Chief Executive Gillian Guy said: “The right advice and support can transform lives. Local Citizens Advice solves the problems for two in three of our clients, and empowers people to develop the skills and confidence they need to help themselves.

“It’s really important that people are able to access free and impartial advice as and when they need it, whether face to face, over the phone or online.  We’re pleased to work with MPs to help them solve their constituents’ problems and address local and national issues."


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